Support Directory

Support Directory

Issue Support available   Key local service(s) 
Benefits
  • Help claiming benefits or getting more money on current benefits
  • Coronavirus financial support  

Citizen’s Advice Newcastle

Benefit advice services in Newcastle 

Housing 
  • Assistance to prevent homelessness 
  • Liaising with family, negotiating with landlords

Newcastle Housing Advice Centre

Citizen’s Advice Newcastle

Debt 
  • Fighting benefits reductions
  • Repayment plans, council taxes, pensions
Citizen’s Advice Newcastle
Food and essentials
  • Foodbank  
Carville Primary School 
  • Clothing, baby items, school uniforms
Community School Clothing Scheme
Domestic violence and sexual violence
  • Refuges and resettlement
  • Advice and support 
  • Domestic violence outreach

Newcastle Integrated Domestic Abuse Service

Rape Crisis Tyneside and Northumberland

  • Telephone help-line 
National Domestic Abuse Helpline 
  • Internet chat
Women’s Aid Live Chat
Carers
  • Support for young and adult carers 
Newcastle Carers
Prison 
  • Family members in prisons 
NEPACS – support for prisoners and family
Pregnancy and parenthood 
  • Services throughout pregnancy and early days of parenthood
Newcastle Pregnancy and Baby Centre
Groups and activities
  • Info on children’s activities, entertainment groups, sports, and wellbeing 
Wallsend Online
Children’s social care and health
  • Providing support for a child or young person to be healthy and safe
Newcastle Children’s Social Care
  • Parenting, antenatal support and breastfeeding, anti-social behaviour, school attendance and emotional wellbeing.
The Community Family Hub (Early Help and Sure Start)
Children’s mental health 
  • For children up to 18 years old 
  • Anxiety, depression, eating disorders, self-harm, behaviour issues, autism
Newcastle Children and Young People’s Service
Mental health and wellbeing
  • Mental health problems relating to pregnancy, childbirth, and early motherhood
Perinatal Community Mental Health Service
  • Adult mental health and wellbeing 
Talking Helps Newcastle
Addiction
  • Problems with drugs and alcohol
Newcastle Treatment and Recovery
Asylum and refugee help
  • Promoting social inclusion and integration for refugees and asylum seekers
Action Foundation
Domestic abuse resettlement
  • A range of different services to assist those affected by domestic abuse, including  resettlement support 
Newcastle Integrated Domestic Abuse Service